explore

The North Canton Public Library is looking for an engaging, motivated, and flexible professional with a deep commitment to customer service to assume the position of Community Engagement Librarian in a role that will find them working in the Community Relations department of the Library. The successful applicant must be enthusiastic about serving identified underrepresented populations and providing programming targeted to those populations. This position will also require the successful candidate to seek ways to improve upon the Library’s services to its community, as well as work as a team player to enhance the Library’s work culture of kindness, respect, and integrity among staff.

Job Title: Librarian – Community Engagement
Immediate Supervisor: Community Relations Manager
Hours: Full Time (40 hours per week), including evening and weekend hours
Salary: $16.63 – $18.29/hour
Qualifications: ALA accredited MLS or MLIS. Library experience preferred.

Duties and Responsibilities:
-Collaborates and maintains a positive relationship with existing and new partners including, but not limited to, schools, underrepresented populations, homebound customers, senior facilities, business community, and other identified groups to provide services and/or promote the Library

-Develops, schedules and delivers multiple weekly programs targeted to underserved populations within the City of North Canton including, but not limited to, individuals living with disabilities, older adults, caregivers, and new residents

-Develops and maintains positive, collaborative relationships with area long-term care facilities and corresponding activities directors, with the intent to provide materials and programs to residents

-On a weekly basis, creates, prepares, and delivers Library materials to customers unable to access the building

-Plans and adjusts delivery routes as needed to meet outreach schedule; collaborates with Community Relations Manager to draft monthly delivery schedules that balance efficient use of driving time with patrons’ schedule preferences

-Operates library owned outreach van to deliver materials to customers unable to access the building and to offer off-site programming

-Works with Community Relations Manager to ensure that outreach vehicle is safely maintained, fueled, and repaired at all times

-Works closely and cooperatively with the Library’s Community Relations Manager, fellow Community Engagement Librarian, and programming staff to ensure that outreach programs and services are supportive of the Library’s mission and long-term goals

-Collaborates with interdepartmental staff to promote and highlight Library services and resources with a distinct focus on promoting programs and collections to potential customers, partners and the community

-Assists in developing content for, producing and distributing Library marketing pieces including newsletters (print and electronic), flyers, targeted email campaigns and announcements

-Proactively provides outstanding customer service to library users of all ages and backgrounds

-Interviews, researches, and answers questions from patrons in person, via phone, or through email correspondence

-Assists in developing and maintaining a high quality collection based on community needs, usage levels, and relevance of materials

-Works as an integral part of the Community Relations Department in execution of large-scale events organized by the Library and/or its partners both inside and outside the walls of the Library

-Promotes positive and professional relationships with internal staff, volunteers, customers, vendors, contractors, and the general public

Qualifications and Requirements:
Ability to work independently and multitask. Ability to launch and manage programs from inception to completion. Must be able to drive the Library’s outreach van (CDL is NOT required). Ability to helpfully communicate with the public to determine customer needs. Ability to work effectively with a wide range of ages, backgrounds, and abilities. Ability to analyze needs and situations. Ability to make sound decisions. Ability to work well with others and to promote positive staff and community relations. Ability to follow verbal and written instructions. Ability to follow and apply library procedures and policies. Excellent written, verbal, interpersonal and organizational skills are required. Must be willing and able to follow and abide by style and branding guidelines. Must be proficient with social media, internet, and basic technology. Understanding of budget maintenance and responsible fiscal decision. Must have a valid Ohio driver’s license and good driving record. Must be able to lift, carry, push, and pull 40 pounds. Must be able to bend and reach. Must be able to communicate effectively in English, both orally and in writing.

The preceding statements provide an overview of the job responsibilities and shall not be construed as an all-inclusive statement of duties, responsibilities, or requirements. It does not limit or modify the right of any supervisor to assign, direct, or control the work of employees under his/her supervision. Additional related duties may be assigned.

Applications will be accepted until the position is filled.  Please submit a letter of interest, resume including three reference contacts, and a completed job application to Kayla Moles, HR Specialist/Deputy Fiscal Officer: kmoles@northcantonlibrary.org

The North Canton Public Library is looking for an engaging, motivated, and flexible professional with a deep commitment to customer service to assume the position of library associate in a role that will find them working across multiple departments within the Library. The successful applicant must be adaptable to assist in the following Library departments on a regular, rotating basis whenever needed: Patron Services, Adult & Teen Services, Children’s Services, Community Relations, and Technical Services. This position will also require the successful candidate to seek ways to improve upon the Library’s services to its community, as well as work as a team player to enhance the Library’s work culture of kindness, respect, and integrity among staff.

Job Title: Library Associate – Floating Position
Education: Four Year College Degree from Accredited University
Hours: Variable Part Time (Up to 19 Hours Per Week), including evening and weekend hours
Salary: $14.75 per hour (entry level)
Immediate Supervisor: Director

Responsibilities:
-Proactively provides outstanding customer service to library users of all ages and backgrounds

-Interviews, researches, and answers questions from patrons in person, via phone, or through email correspondence

-Assists in developing and maintaining a high quality collection based on community needs, usage levels, and relevance of materials

-Assists with the verification of materials deliveries against invoices, basic materials processing, and the maintenance of technical-services-related records and files

-Evaluates materials, utilizes statistical data and reports for collection maintenance, and makes withdrawals according to library guidelines

-Recommends materials based on patrons’ interests

-Provides programs, presentations, and training to patrons and other organizations, in the Library, and in the community as needed

-Participates in community events inside and outside the walls of the Library

-Promotes positive and professional relationships with internal staff, volunteers, customers, vendors, contractors, and the general public

-Assists patrons with basic troubleshooting of common software products, operating systems, browsers, and other technologies associated with library services (including handheld devices, e-Readers, laptops, tablets, etc.)

Qualifications and Requirements:
Ability to work independently and multitask. Ability to helpfully communicate with the public to determine customer needs. Ability to use and understand technology. Ability to analyze needs and situations. Ability to make sound decisions. Ability to work well with others and to promote positive staff and community relations. Ability to follow verbal and written instructions. Ability to follow and apply library procedures and policies. Must be able to lift, carry, push, and pull 40 pounds. Must be able to bend and reach. Must be able to communicate effectively in English, both orally and in writing.

The preceding statements provide an overview of the job responsibilities and shall not be construed as an all-inclusive statement of duties, responsibilities, or requirements. It does not limit or modify the right of any supervisor to assign, direct, or control the work of employees under his/her supervision. Additional related duties may be assigned.

Application:
Please submit a letter of interest, resume, and completed job application to Kayla Moles, HR Specialist/Deputy Fiscal Officer: kmoles@northcantonlibrary.org.